Terms of Sale

Last updated: June 2026

1. What you're buying

When you purchase an Open Passage Games escape room, your purchase is tied to your account (created automatically at checkout) and grants you access to one playthrough of the game, playable across your devices by logging in.

2. Personal use only

Your access is for personal, non-transferable use. You may play with others in the same session, but you may not resell, share, or redistribute your account access.

3. Refunds

We offer refunds within 14 days of purchase, provided you have not started playing. Once a game session has started, we are unable to offer a refund. To request a refund, contact us at support@openpassagegames.com.

4. Access revocation

Refunds result in immediate access revocation. If your access is revoked and you believe this is in error, please contact us.

5. Availability

We aim to keep our games available indefinitely, but cannot guarantee permanent availability. In the event a game is taken offline, we will provide reasonable notice.

6. Contact

Questions? Email us at support@openpassagegames.com